Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

July 31, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Lincoln. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Lincoln as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Lincoln, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Lincoln
1525 Pine Lake Rd
Lincoln, Nebraska 68512
402-421-1900
http://www.tuffylincoln.com

Need Service?

Request a Quote

More articles from Tuffy Lincoln

Alleviate the Creaks and Squeaks (Chassis Lubrication)

December 21, 2025

If your vehicle creaks and squeaks when you drive down the road, it may mean that some of the metal parts are rubbing against each other and need to be lubricated. Those could be parts of the suspension, steering system and the drivetrain. Years ago, most vehicles had to have their chassis (wha... More

No Fuel-ing! (Fuel Filter Replacement)

December 14, 2025

Your vehicle has a few filters you might be somewhat familiar with. Theres the oil filter that removes impurities from your engines oil, and a couple of different kinds of air filters that prevent contaminants from getting into the engine and the cabin. But you may not know that your vehicle als... More

T for Transmission, T for Trouble (Automatic Transmission Trouble Signs)

December 7, 2025

One of the hardest working components of your vehicle is its transmission, shifting gears up and down when you need it to. The transmission is vital to your vehicle driving properly, and if you start to see signs of problems in it, its best to have them fixed earlier rather than later. (Since ne... More